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Overview
       
         
         
 
Software overview
     
 
VenueCast
VenueCast
 
         Further reading
  Find out more about our products
  Click here to download our CRM Discovery Kit. Your guide to CRM by Venue Solutions. (PDF 429Kb)
 
 
 
End-to-end solutions for venue management
Venues today are highly complex and sophisticated businesses, with information being held from a broad range of systems. Venue Solutions integrate these systems into a single centralised solution, turning information into knowledge that can be used to power and measure business strategies and efficiencies.

Through these integrated systems, Venue Solutions can give you a greater knowledge of your venue, how it functions and how it can best serve your visitors, to deliver the following benefits:

  • Accurate business-critical decisions – through our venue reporting module, which enables managers to access a real-time view of performance, from trends to sales analysis.
  • Increased revenues – through increased understanding of consumer / visitor behaviour, leading to focused marketing and a resultant increased spend per customer, smarter direct marketing, increased event day spend, building stronger cases for attracting sponsors, and enhancing loyalty schemes.
  • Optimised business efficiencies – through centralised information, defined business processes, report creation, and improved inter-departmental communication and knowledge.
  • Enhanced visitor experience – through personalised service, increased security, improved and multi-channel communication.

To find out more about Venue Solutions’ generic software solutions for venues, click here. For more information on our specific solutions for sports, arts and leisure or retail centres, click the appropriate link. Or to contact us, click here.

 
 
the digital heartbeat -
the solution
 

In response to this challenging environment, Venue Solutions have created a portfolio of products and services, all of which are totally customer-centric:
 

  • Our VenueCast enterprise management software framework integrates all consumer touch points to enable the management team to gain a holistic view of exactly what is happening inside their venue on an ongoing basis

  • Inclusive surveillance using IP CCTV allows the management team to become an active part of the whole surveillance strategy, and includes the latest in footfall and flow analysis technologies.

  • Digital signage helps people understand how to access and navigate the venue with the minimum of fuss

  • Tailored communications and advertising ensure customers are receiving information and messages that directly reflect their needs and aspirations

In summary, we can provide a comprehensive suite of customer-centric solutions ensuring your venue can tailor its services to provide the personalised customer experiences needed to compete for a 21st Century audience.
Click here to find out more about how we do this, or here to contact us.